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Privacy policy Chick-a-dees.nl

https://www.chick-a-dees.nl  

About our privacy policy

Chick-a-dees.nl cares a lot about your privacy. We therefore only process data that we need to (improve) our services and we process the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Chick-a-dees.nl. The starting date for the validity of these conditions is 24/05/2018, with the publication of a new version, the validity of all previous versions will no longer apply. This Privacy Policy describes what information we collect about you, for which this data is used and with whom and under which conditions data can be shared with third parties. We also explain how we store your information and how we protect your data from misuse and what rights you have in relation to the personal information that you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data are transparent.

 

Webshop software

Lightspeed E-commerce

Our webshop is developed with software from Lightspeed E-commerce.

Personal data that you provide us with for our services will be shared with this party. Lightspeed E-commerce has access to your data to provide us (technical) support, they will never use your data for any other purpose.

Lightspeed E-commerce is obliged to take appropriate security measures based on the agreement we have made with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed E-commerce uses cookies to collect technical information about your use of the software, no personal data is collected and / or stored. Lightspeed E-commerce reserves the right to share collected data within the company in order to further improve the service.

 

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp never uses your name and e-mail address for your own purposes. At the bottom of every e-mail that is automatically sent via our website, you will see the 'unsubscribe' link. You will no longer receive our newsletter. Your personal information is securely stored by MailChimp. MailChimp uses cookies and other internet technologies that make clear whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the services and share information with third parties in this context.

 

Lightspeed E-commerce / Roundcube

We use the services of Lightspeed E-commerce / Roundcube for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and damage to your and our data as much as possible. Lightspeed E-commerce / Roundcube has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Lightspeed Payments / Mollie

We use the Lightspeed Payments / Mollie platform to handle (a part of) the payments in our webshop. Lightspeed Payments / Mollie processes your name, address and residence details and your payment details, such as your bank account number or credit card number. Lightspeed Payments / Mollie has taken appropriate technical and organizational measures to protect your personal data. Lightspeed Payments / Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards regarding the protection of your personal data also apply to the parts of Lightspeed Payments / Mollie 's service for which they engage third parties. Lightspeed Payments / Mollie does not store your data for longer than allowed by the legal conditions.

 

PayPal

We use it for handling (a part of) the payments in our webshop PayPal platform. PayPal processes your name, address and residence details and your payment details, such as your bank account number or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal information. PayPal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. PayPal will share personal information and information about your financial position with rating agencies in the event of a deferred payment request (credit facility). All the above mentioned safeguards regarding the protection of your personal data are also

apply to the parts of PayPal services for which they engage third parties. PayPal does not store your data for longer than allowed according to the legal conditions.

 

Billink (postpay)

We use it for the handling of (a part of) the payments in our webshop the platform of Billink. Billink processes your name, address and residence details and your payment details, such as your bank account number or credit card number. Billink has taken appropriate technical and organizational measures to protect your personal data. Billink reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Billink will share personal information and information about your financial position with rating agencies. All the above mentioned safeguards regarding the protection of your personal data also apply to the components of Billink's services for which they engage third parties. PayPal does not store your data for longer than allowed according to the legal conditions.

 

 

Reviews

WebwinkelKeur and Yotpoo

We collect assessments via the platform of Stichting WebwinkelKeur. If you leave a review via then you are obliged to enter your name, place of residence and e-mail address Stichting Webwinkelkeur shares this information with us so that we can link the assessment to your order. Stichting Webwinkelkeur publishes your name * and place of residence on your own website. In some cases, Stichting WebwinkelKeur may contact you for an explanation to give you a review. In the event that we invite you to leave a review, we will share your name and e-mail address with Stichting WebwinkelKeur. They only use this information to invite you to leave a review. Stichting Webwinkelkeur has taken appropriate technical and organizational measures to protect your personal data. Stichting WebwinkelKeur reserves the right to use third parties for the provision of services, for which we have given permission to Stichting WebwinkelKeur. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Stichting WebwinkelKeur engages third parties.

* You can anonymise your name yourself by adjusting / abbreviating it. Example 'Martijn de W.'.

Yotpo

We also collect product assessments via the Yotpo platform. If you leave a review via Yotpo you are obliged to enter your name and e-mail address. Yotpo will share this information with us so that we can link the assessment to your order. Yotpo also publishes your name * on its own website, just like on our website. They only use this information to invite you to leave a review. Yotpo has taken appropriate technical and organizational measures to protect your personal information. Yotpo reserves the right to engage third parties to provide services, for which we have given permission to Yotpo. All the above mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which Yotpo engages third parties.

* You can anonymise your name yourself by adjusting / abbreviating it. Example 'M de W.'.

Shipping and logistics

MyParcel

If you place an order with us, it is our job to have your package delivered to you. We use MyParcel services for the delivery of deliveries. It is therefore necessary that we share your name, address and residence details with MyParcel. MyParcel uses this information only for the execution of the agreement. In case MyParcel involves subcontractors, MyParcel also makes your data available to these parties.

 

Invoicing and accounting

Exact Online

To maintain our administration and accounting, we use the services of

Exact Online. We share your name, address and residence details and details about your order. This data is used for managing sales invoices.

 

Van Kampen Administrations and Office Service

For checking our administration and accounting we use the services of Van Kampen Administraties and Kantoorservice. We share your name, address and residence details and details about your order. This data is used for checking and managing sales invoices.

In both cases your personal data will be sent and stored in a protected way. Both Exact Online and Van Kampen Administraties and Kantoorservice are obliged to observe secrecy and will treat your information confidentially. They do not use your personal information for purposes other than those described above.

Social media

Social media buttons for social media sites from third parties are used to enable our users to share or bookmark web pages. We can not prevent these sites from collecting information about you. To understand how social media sites of third parties use information about your activities on our website and the internet, we refer you to the Terms of Use and the Privacy Policy of relevant parties.

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit consent. Your information will not be shared with third parties except to comply with accounting and other administrative obligations.

These third parties are all treated confidentially on the basis of the agreement between them and us or an oath or legal obligation.

 

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.

 

Participation in tax and criminal investigation

In some cases, Chick-aeses.nl may be held on the basis of a legal obligation to share your information in connection with government or criminal investigation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

 

Retention periods

We keep your information as long as you are our customer. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you report this to us, we also consider this as a request for forgiveness. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this information for as long as the applicable term runs. However, employees no longer have access to your customer profile and we send documents that we send to you.

Your rights

Based on the applicable Dutch and European legislation, as a subject you have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

To prevent misuse, we will in principle send copies and copies of your data to your already known e-mail address. In case you want to receive the data at another e-mail address or for example by mail, we will ask you to identify yourself. We keep a register of completed requests; in the case of a request for forgiveness, we manage anonymous data. You receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

 

Right of inspection

You always have the right to inspect the data that we process or have processed and that relate to your person or that can be traced back to you. You can submit a request for this to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who store this data at the e-mail address known to us. have the category below in which we have stored this data.

 

Rectification right

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request for this to our privacy contact person. You will receive an answer to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed to the e-mail address known to us.

Right to limit processing

You always have the right to limit the data that we process or that relate to your person or that can be traced back to you. You can submit a request for this to our privacy contact person. You will receive an answer to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address of which we know that the data will no longer be processed until you cancel the restriction.

Right of transferability

You always have the right to process the data that we process or have processed and that relate to your person or that are returned to you, performed by another party. You can submit a request for this to our privacy contact person. You will receive an answer to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties at the e-mail address known to us. In all likelihood

In such a case, we can no longer continue the service because the secure connection of data files can no longer be guaranteed.

Right of objection and other rights

In certain cases you have the right to object to the processing of your personal data by or on behalf of Chick-a-dees.nl. If you object, we stop the data processing immediately pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available and then terminate the processing permanently. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

 

Cookies

Google Analytics

Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

 

Cookies from third parties

In the case that third-party software solutions use cookies, this is stated in this privacy statement.

 

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way we process already collected data relating to you, we will notify you by e-mail.

 

Contact details

 

Chick-a-dees.nl

Biezen 105

2771CT Boskoop

The Netherlands

T (062) 448-3823

E info@chick-a-dees.nl

 

Contact person for privacy matters

Mrs. EMN Keller