Visit and pick up address *;
Laag Boskoop 16
2771GV Boskoop, Nederland
tel. + 31 6 244 83 823
* only by appointment, we do not have a physical store.
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Chick-a-dees is a one-woman company, which makes it impossible for me to accept phone calls. Our customer service is available 24 hours a day, 7 days a week via email: [email protected] We do not respond 24/7 but we do quickly. Our telephone number is also available by SMS and WhatsApp .
After receiving your order (and payment) we will deal with it immediately. We ship with PostNL within the Netherlands.
Usually your order is delivered the next working day . With all our products the specific delivery time is also mentioned separately. The delivery times generally also apply to Belgium the next working day.
KVK and bank account
Chick-a-dees exists since 2011 and is registered with the Chamber of Commerce: Chamber of Commerce: 52237427. IBAN: NL61INGB0006037366 BIC: INGBNL2A
Quality mark for online shopping
We have the Webshop quality mark so you can be sure that you can shop confidently and safely.
We do our best to be of service to you, but you may have a complaint. We advise you to first report complaints to us by emailing [email protected] or via the contact form.
If this does not lead to a solution, then it is possible to register your dispute for mediation via Stichting WebwinkelKeur.
From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not dealt with elsewhere yet, you are free to deposit your complaint via the European Union platform. "